Current focusAI & Technical Product Owner
Product strategy, requirements, backlog prioritization, UAT, responsible AI, and cross-functional delivery for scalable technology products.
AI & Technical Product Owner
Designing AI-powered products that people trust and businesses value.
I help organizations turn complex ideas into intuitive, delivery-ready products by combining product strategy, Agile execution, workflow optimization, and responsible AI.
Whether improving internal operations, enhancing customer experiences, or building AI-enabled solutions, I focus on creating products that are practical, scalable, and built for real-world impact.
MBABusiness strategy
AI + ProductPractical execution
About Leonia
I turn complex workflows into products people can actually use.
I'm Leonia Moore, a Technical Product Owner with an MBA and a passion for turning complex ideas into practical, AI-enabled products.
My work sits at the intersection of business needs, technical execution, and user-centered problem solving. I partner with stakeholders and cross-functional teams to translate complex processes into clear requirements, prioritized backlogs, user stories, and workflows that teams can confidently build and deliver.
I bring experience across enterprise technology, Agile delivery, workflow optimization, product validation, and customer-centered operations—including insurance and telecommunications. I'm at my best when the problem is complex, the path is not yet clear, and a team needs someone who can connect business value to technical action.
I believe the strongest products make complex work feel clearer, support better decisions, and create value people can recognize.
Career snapshot
Business context. Technical clarity. Product delivery.
A concise view of the transferable experience behind the portfolio—from enterprise product delivery and cross-industry workflows to technical clarity, leadership, and AI-enabled product strategy.
Cross-industry experienceEnterprise + customer workflows
Experience across enterprise technology, insurance, telecommunications, technical support, operations, and workflow modernization.
EducationMBA + Business Information Systems
An MBA in Technology Management paired with a bachelor's degree in Business Information Systems.
Product deliveryFrom strategy to release
Translate business priorities into clear requirements, aligned backlogs, validation plans, and delivery-ready work for cross-functional teams.
AI Product Case Studies
Four ideas. One product mindset.
Independent demonstrations that show how I define problems, make product decisions, shape AI-assisted workflows, and establish responsible boundaries.
01Customer-facing insurance intake
AutoClaims Intake AI
A calm, guided experience that helps customers organize accident information one clear question at a time.
- Journey mapping
- Conversational UX
- Responsible AI
02Commercial decision preparation
Underwriting Assistant AI
An internal assistant that organizes submissions, flags missing details, and prepares review-ready notes.
- Workflow design
- Human-in-the-loop
- Guardrails
03Small-business front desk
BeautyDesk AI
A service assistant designed to reduce repetitive client messages and improve the path from question to booking.
- Service design
- Self-service
- Knowledge design
04Personalized planning experience
Ladies Affirmation Planner GPT
A guided assistant that turns goals, tone, and visual preferences into structured planner-ready content.
- Personalization
- Prompt design
- Content systems
My product approach
A clear method for moving from insight to product value.
I connect user needs, business priorities, and technical execution through a practical product process designed for measurable, responsible outcomes.
Discover
Partner with stakeholders to understand business goals, user needs, and operational challenges before defining solutions.
Stakeholder alignmentUser discoveryPrioritize
Translate complex ideas into clear product backlogs by balancing customer value, business impact, technical feasibility, and delivery priorities.
Backlog strategyProduct judgmentDeliver
Collaborate across engineering, design, and business teams to deliver scalable, user-centered solutions through Agile practices and iterative feedback.
Agile executionCross-functional leadershipImprove
Measure outcomes, gather insights, and continuously refine products to maximize adoption, efficiency, and long-term business value.
Outcome measurementContinuous improvement
Professional credentials
Certified in product ownership and Scrum delivery.
Two active Scrum Alliance certifications that support my ability to lead product decisions, facilitate Agile delivery, and help cross-functional teams move work forward.
Scrum AllianceActive
Certified Scrum Product Owner®
CSPO
- Earned
- November 5, 2025
- Active through
- November 5, 2027
- Credential ID
- 001357482
Scrum AllianceActive
Certified ScrumMaster®
CSM
- Earned
- May 10, 2022
- Active through
- August 6, 2027
- Credential ID
- 001357482
Services for small-business owners
The right digital experience starts with a clear next step.
A focused collection of website, copywriting, and digital-tool services for businesses ready to show up with more clarity and intention.
How the process worksChoose a starting point
Starting investments shown belowStrategic Website Design
A polished digital home designed to make the right first impression and guide people forward.
Website Copywriting
Clear, on-brand language that makes it easier for the right client to understand your value.
Interactive Digital Experiences
Useful digital tools and workflows that help people take a more confident next step.
Beyond the menu
More tailored support, when you need it.
CUSTOM SCOPE
Custom AI Assistants
Purpose-built assistants shaped around your approved use case, voice, knowledge, and boundaries.
CUSTOM SCOPE
Workflow Automation & Integration
Practical systems that reduce repeat work and improve the flow from inquiry to follow-up.
Focused guidance
Audits & Advisory
A focused review with clear recommendations and a practical next-step plan.
Every project begins with a defined scope. Your final investment, timeline, and handoff are confirmed before work begins.
Take the first step
Let’s choose the right place to start.
Share what you are working toward, and I’ll help you identify the right service fit.
Start a ProjectA thoughtful process
Clarity from the first conversation to final handoff.
A guided process with focused feedback and a defined handoff—so you always know what happens next.
Explore & Align
Share the goal, audience, and challenge. I’ll help confirm the service that fits best.
Define & Reserve
Your agreement, scope snapshot, and invoice make the project clear before time is reserved.
Create & Refine
A focused intake leads into your first draft and one clear round of feedback.
Approve & Handoff
After approval and final payment, you receive the files, access, and guidance included in scope.
Project expectations
Clear responsibilities support a well-managed project.
These website summaries explain the client experience in plain language. The signed Master Service Agreement and Project Scope Snapshot remain the controlling documents.
Scope, intake & client materials
Project scope
Each project is governed by the signed Master Service Agreement and Project Scope Snapshot. The Scope Snapshot identifies the selected service, deliverables, client responsibilities, timeline, revision allowance, third-party requirements, payment milestones, and final handoff terms.
Questionnaires and intake
Clients receive only the questionnaire or intake item that applies to the service they purchased. Clients are not required to complete multiple forms requesting the same information.
Client materials
Project timelines depend on the timely delivery of required information, final content, assets, approvals, account access, and feedback. Missing or delayed materials may shift the project schedule.
Authorized approver
The client should identify one authorized approver who can provide final decisions and consolidated feedback. Feedback from multiple uncoordinated sources may delay the project or create additional scope.
Revisions & added scope
Revisions
Unless the Project Scope Snapshot states otherwise, the project includes one consolidated revision round. Additional in-scope revision rounds are $125 per round and must be approved and paid before the additional revision work begins.
Added scope
Requests that add new deliverables, change the original direction, introduce new pages or functions, or materially expand the project are treated as added scope and require separate written approval and pricing.
Payment, refunds & final handoff
Payment milestones
Projects begin after the required agreement, scope confirmation, and initial payment have been received. The remaining project balance is due according to the approved payment milestone and before final handoff.
Final approval and handoff
The client is responsible for reviewing and approving the final proof. Final files, ownership rights, credentials, access, or other handoff materials are not transferred until all required balances have been paid.
- Initial payments reserve project capacity and become non-refundable as provided in the signed agreement.
- Completed services, reserved time, approved work, and delivered work are not refundable except where required by law or expressly required by the signed agreement.
- Third-party subscription fees, platform charges, and required client accounts are the client's responsibility unless the Project Scope Snapshot states otherwise.
- Clients must follow the written billing-dispute and good-faith resolution process stated in the signed agreement.
- Project closure following prolonged client noncommunication remains governed by the signed agreement.
- Governing law, venue, dispute procedures, and legal remedies remain governed by the signed agreement.
A note about AI and third-party tools
Custom AI Assistants, workflow automations, and digital integrations may rely on third-party platforms. Platform availability, subscription requirements, pricing, features, policies, data practices, account restrictions, and service changes remain outside the control of Leonia Moore d/b/a Beauty AI Collective.
AI-generated or automated output may be incomplete, inaccurate, inconsistent, or inappropriate for a particular situation. Clients remain responsible for reviewing output, testing the completed solution, confirming compliance requirements, making business decisions, and approving how the solution is used.
No specific business, financial, operational, compliance, platform, or performance outcome is guaranteed.
If a website summary, invoice description, email, questionnaire, or project communication conflicts with the signed Master Service Agreement or Project Scope Snapshot, the signed Master Service Agreement and Project Scope Snapshot control.
Professional networking
Thoughtful product work starts with a good conversation.
I enjoy connecting with product, technology, and business leaders who are exploring practical AI, clearer workflows, and thoughtful delivery. LinkedIn is the best place to follow my work, exchange ideas, and start a professional conversation.
Leonia Moore, MBAAI Product Owner
Professional networking
Let's keep the conversation going.
LinkedIn is the best place to follow my product work, exchange ideas, and start a thoughtful conversation about practical AI, workflow design, and product delivery.
- AI product strategy
- Workflow design
- Product delivery