AutoClaims Intake AI
A calm, guided experience that helps customers organize accident information one clear question at a time.
- Journey mapping
- Conversational UX
- Responsible AI
AI & Technical Product Owner
I turn complex workflows into clear, practical products through thoughtful strategy, Agile delivery, and responsible AI.

I’m Leonia, a Technical Product Owner with an MBA in Technology Management and a background in enterprise technology, insurance, telecommunications, and customer-centered operations.
I work with stakeholders and cross-functional teams to turn complex processes into clear requirements, prioritized backlogs, user stories, and workflows that teams can build and deliver.
Independent AI prototypes that show how I frame problems, design workflows, and build in responsible boundaries.
A calm, guided experience that helps customers organize accident information one clear question at a time.
An internal assistant that organizes submissions, flags missing details, and prepares review-ready notes.
A service assistant designed to reduce repetitive client messages and improve the path from question to booking.
A guided assistant that turns goals, tone, and visual preferences into structured planner-ready content.
Understand the people, business goals, and workflow before defining a solution.
Turn what matters into clear requirements and a focused product backlog.
Bring business, design, and engineering together through Agile delivery.
Use feedback and outcome measures to guide the next iteration.
MBA in Technology Management · Bachelor’s in Business Information Systems
Earned November 5, 2025
Active through November 5, 2027
Earned May 10, 2022
Active through August 6, 2027
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